Troubleshoot 405, 402, 401 Errors in Elementor

Solve 405, 402, and 401 Errors in Elementor Forms

Elementor is a popular WordPress page builder plugin that includes an intuitive form builder. Adding forms to your website enables you to collect leads, gather feedback, accept payments and more.

However, you may encounter common errors like 405, 402, and 401 when submitting Elementor forms. These errors negatively impact user experience and prevent successful form submission.

In this guide, we’ll explain what causes these errors and provide troubleshooting tips to resolve them. With a few strategic fixes, you can get your Elementor forms running smoothly again.

Understanding Common Elementor Form Errors

To better understand Elementor form errors, let’s briefly explain each error code you might encounter:

  • 405 Method Not Allowed: This client-side error signifies that the form is using an incorrect HTTP method. Instead of using POST, it’s attempting to submit via GET, causing this error.
  • 402 Payment Required: This error occurs when a payment form is activated but lacks valid payment credentials. It prevents successful form submission until the payment details are provided.
  • 401 Unauthorized: This server-side error indicates that the user doesn’t have the necessary permissions to submit the form due to restrictions set up on the server.

These errors typically stem from configuration issues involving Elementor, themes, server settings, or conflicts with other plugins. Identifying the root cause is essential for resolving the issue effectively.

For more information on related topics, you can explore these resources:

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Potential Causes

Here are some potential causes to investigate for each error:

  • 405 Errors: Incorrect form method, conflicts with security plugins like Wordfence, server-side redirection issues, invalid action URL.
  • 402 Errors: Invalid API keys, disabled test mode, subscription plugin conflicts, expired credentials.
  • 401 Errors: Broken user authentication, invalid form token, overly strict user permissions, CAPTCHA conflicts.

Now let’s walk through solutions for each one.

Troubleshooting Elementor Form Errors

You can methodically troubleshoot each issue with these steps:

A. Basic Troubleshooting

  • Clear your browser cache and cookies to eliminate temporary glitches.
  • Temporarily deactivate other plugins to identify conflicts.
  • Check for Elementor and plugin updates to ensure compatibility.
  • Test the form on different devices and browsers.

B. Fixing Specific Errors

Here are targeted solutions for each error code:

405 Method Not Allowed

  • Double check the form’s action URL method is POST, not GET.
  • Review server logs for clues on redirection or permission issues.
  • Adjust firewall settings and disable security plugins temporarily as a test.

402 Payment Required

  • Verify API keys are valid and payment gateways are properly configured.
  • Disable test mode if enabled.
  • Troubleshoot with your payment provider to identify credential problems.

401 Unauthorized

  • Confirm user roles have permission to access the form.
  • Validate proper CAPTCHA implementation.
  • Check for conflicts with authentication plugins.
  • Review server logs for failed token validation.

C. Additional Tips

  • Use Elementor’s built-in form troubleshooting tools.
  • Search the community forum for advice specific to your error.
  • Consider premium debugging plugins for identifying conflicts.
  • Contact Elementor support if issues persist.

Preventing Form Errors in Elementor

While troubleshooting is important, prevention is ideal. Here are some tips:

  • Choose compatible, up-to-date themes and plugins with good support.
  • Regularly update Elementor and related plugins to avoid conflicts.
  • Thoroughly test forms before launch across different platforms.
  • Implement logical user permissions and security measures.
  • Use clear error messages to improve user experience.


Debugging Elementor form errors like 405, 402, and 401 can be frustrating, but this guide should equip you to quickly resolve them. The key is methodically isolating the triggers.

Implementing form best practices will help avoid these common errors in the future. Don’t hesitate to leverage Elementor’s vibrant community of users if you need help troubleshooting.

With a few strategic tweaks, you can get your forms running smoothly again and provide a seamless user experience.

Frequently Asked Questions

What are some other common Elementor form errors?

Other errors like 404, 403, 400, 503, and 500 may also arise. They typically indicate issues with the server, URLs, or site connectivity.

Where can I find logs to troubleshoot Elementor form errors?

Server error logs, debug plugin logs, and browser developer console logs can all provide clues. Elementor’s built-in troubleshooting tools can help too.

Should I contact Elementor support for help with form errors?

Yes, for difficult persistent errors, the Elementor team may be able to identify the culprit based on the error details and your site setup.

Does switching to another WordPress form plugin resolve these errors?

Not necessarily – these errors can originate on the server-side beyond just the form plugin. But if feasible, testing an alternate plugin can help isolate the cause.

What are some security best practices to prevent unauthorized form submission?

Using CAPTCHA, limiting failed attempts, implementing permissions, and enabling CSRF protection can all effectively enhance form security.”

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